Deliveroo fends off 'gig economy' criticism with courier insurance

From Engadget - December 6, 2017

The policy also grants riders to 2,500 in annual medical expenses cover, 2,000 for dental repair, 200 for phone damage caused during an accident, 700 for jury service cover, and 1,500 annual cover for overnight hospital stays, as well as 750 for accompanying family members. Taken as a whole, Deliveroo says the insurance policy is "cheaper than comparable products for people working in the on-demand economy." In addition, cyclists can take out public liability insurancelegal cover should they injure a member of the public or cause property damagefor 65 pence per week, covering costs up to 2 million.

Deliveroo has enjoyed extraordinary growth since it launched in 2013. The company stood out with its legion of lycra-clad couriersremoving the requirement for restaurants to have their own driversand big-name restaurant partnerships including Byron, Zizzi and PizzaExpress. The way it employs riders, however, has been called into question. Delivery personnel are currently treated as self-employed, limiting their rights and job security. Some ministers believe they should be classified as "workers" insteada fuzzy middle-ground between self-employed and full-time work that would give them the right to the national living wage, minimum levels of paid holiday, and basic protections against discrimination.


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