Amazon's Alexa for businesses program will make the assistant smarter

From Engadget - March 13, 2018

Amazon CTO Werner Vogels told Axios in an interview that Alexa "will greatly improve by being exposed to different kinds of statements or conversations." This is because we have different kinds of conversations at work than we do at home. Exposing Alexa to this new type of environment will broaden the virtual assistant's skills and responses.

The company has already gotten started on Alexa for Business. Challenges include finding a way for Alexa to integrate with enterprise software, as well as providing a framework for businesses to write custom skills for the voice assistant.


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